CyberSaint® Terms of Use & Agreement
Last updated: February 17th 2023
THE LICENSED PRODUCT (AS DEFINED BELOW) IS PROVIDED UNDER THE FOLLOWING TERMS AND CONDITIONS AND ANY SUPPLEMENTAL TERMS REFERENCED BELOW. YOUR USE THE LICENSED PRODUCT IS CONDITIONED UPON YOUR ACCEPTANCE OF THIS LICENSE.
IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, YOU MAY NOT USE, ACCESS OR COPY THE LICENSED PRODUCT.
1. SCOPE AND KEY TERMS. This CyberSaint License Agreement (this “License”) is between CyberSaint,Inc., a Massachusetts company (“CyberSaint”), and the Customer with respect to the use of the Licensed Product. Capitalized terms used in this License and not otherwise defined elsewhere herein shall have the meaning as set forth below.
1.1 “Authorized User” means Customer’s employees or authorized contractors (a) whose duties require access to or use of the Licensed Product or Confidential Information for the benefit of that party; and (b) whose legal obligations to protect confidential and proprietary information require protection of the Licensed Product and Confidential Information to at least the same extent as set out in this License. For clarity, Customer shall not appoint a third party as an Authorized User.
1.2 “Customer” means the entity identified on the CyberSaint License Terms and Conditions to which this License as defined in section 2.0 “LICENSE”.
1.3 “Access Period” means the license period.
1.4 “Fees” the Customer commits to payment of specified contract fee, for the Platform license for an annual subscription.
1.5 “Licensed Product” means: (a) the software, scripts, checkers and other files comprising the CyberSaint proprietary software platform; (b) any authorization keys and passwords that CyberSaint may deliver to Customer from time to time in order to operate such software and carry out Customer’s evaluation of it; (c) all related user documentation, in written, electronic or other format, which describes the Licensed Product and its operation and which CyberSaint makes generally available to its licensed customers for use with the Licensed Product (“Documentation”); and (d) all updates, upgrade, bug fixes, patches and other modifications to the foregoing items provided by CyberSaint.
1.6 “Renewal” will be for annual Access Periods upon mutual agreement by the parties
2. LICENSE.
2.1 Limited Rights. Subject to Customer’s compliance with the terms and conditions of this License and the Platform License Terms and Conditions to which this License is attached, CyberSaint grants Customer a nonexclusive, non-transferable, terminable, limited, non- sublicensable license to use and operate the Licensed Product.
2.2 Conditions. The Licensed Product is the proprietary information of CyberSaint or its suppliers who retain exclusive title to their intellectual property rights in the Licensed Product. Customer’s rights to the Licensed Product are limited to those expressly granted above and CyberSaint reserves all rights not expressly granted in this License. Any ambiguity in the scope of Customer’s rights with respect to the Licensed Product will be resolved by mutual discussion. The rights granted to Customer above are conditional upon Customer’s compliance with the following obligations: (a) Customer will not copy the Licensed Products or Documentation, in whole or in part, except as expressly authorized in this License; (b) Customer will not transfer, assign, lease, lend or rent the Licensed Products or Documentation, use them to provide service bureau, time-sharing or other services, or otherwise provide or make the functionality thereof available to third parties except as expressly authorized in this License; (c) Customer will not disassemble, decompile, reverse engineer, modify or create derivative works of Licensed Products or Documentation nor permit any third party to do so, except to the extent such restrictions are prohibited by applicable mandatory local law; (d) Customer will not allow access or use of the Licensed Product by, and will not display the Licensed Product’s user interfaces to, anyone other than the Authorized Users, without CyberSaint’s prior express written consent; (e) Neither party may disclose, besmirch, or disparage the product, with any third party, nor disclose any comparison of the results of operation of Cyber Saints’ products with other products; (f) Customer will not delete or in any manner alter the copyright, trademark or other proprietary rights notices appearing on the Licensed Product as delivered by CyberSaint.
2.3 Keys and Access. CyberSaint agrees to provide Customer those authorization keys and/or passwords, which are necessary to permit Customer to gain access to Licensed Product for the Evaluation Period in accordance with this License. CUSTOMER AGREES AND ACKNOWLEDGES IT WILL NOT, AND WILL NOT PERMIT ANY EMPLOYEE OR DIRECT ANY AGENT OR THIRD PARTY TO, REVERSE ENGINEER, DECOMPILE, HACK, TAMPER WITH THE LICENSED PROGRAM IN ANY MANNER WHICH MAY, OR MAY BE CONSTRUED AS, CIRCUMVENTING, DISASSEMBLING, REVERSE ENGINEERING OR DISABLING THE PRODUCT. YOU SHOULD TAKE PRECAUTIONS TO AVOID ANY LOSS OF DATA THAT MIGHT RESULT WHEN THE PROGRAM CAN NO LONGER BE USED.
3. CONFIDENTIALITY.
3.1 Confidential Information. “Confidential Information” means: (a) each party’s software products (including the Licensed Product), in byte code or source code form; (b) any authorization keys and passwords delivered in order to operate such products; (c) Documentation, product road maps and development plans, and product pricing information; (d) any results of operation of the Licensed Product; and (e) any business, technical or training information of a party that, if disclosed in writing, is marked “confidential” or “proprietary” at the time of disclosure, or, if disclosed orally, is identified as “confidential” or “proprietary” at the time of disclosure, and is summarized in a writing sent by the disclosing party to the other party within thirty (30) days of such disclosure. All non-public information of Customer is “Confidential Information.”
3.2 Exclusions. Confidential Information does not include information that: (a) is or becomes generally known or available to the public through no act or omission of the party receiving Confidential Information (“Receiving Party”); (b) is rightfully known by the Receiving Party prior to receiving such information from the other party (“Disclosing Party”) and without restriction as to use or disclosure; (c) is independently developed by the Receiving Party without use of the Disclosing Party’s Confidential Information and without breach of this License; or (d) is rightfully received by the Receiving Party from a third party without restriction on use or disclosure. The existence of this License and the nature of the business relationship between the parties are not considered Confidential Information.
3.3 Use and Disclosure Restrictions. Receiving Party will not use the Disclosing Party’s Confidential Information except as necessary to exercise the rights granted under this License or to evaluate opportunities to license additional Licensed Product from CyberSaint pursuant to the applicable License, and will not disclose such Confidential Information to any person or entity except to its employees or Authorized Users. Without limiting the generality of the foregoing, Customer agrees that it will not post the Licensed Product, the Documentation, or any screenshots of the Licensed Product or results generated by the Licensed Product, on any network that is accessible by anyone other than the Authorized Users. The foregoing obligations will not restrict either party from disclosing Confidential Information of the other party: (a) pursuant to the order or requirement of a court, administrative agency, or other governmental body, provided that the party required to make such a disclosure gives reasonable notice to the other party to contest such order or requirement; and (b) on a confidential basis to its legal or financial advisors that need to know in order to provide business advice to such party. In addition, each party may disclose the terms and conditions of this License: (i) as required under applicable securities regulations; and (ii) on a confidential basis to present or future providers of venture capital and potential private investors in or acquirers of such party.
3.4 Right of Equitable Relief. The parties acknowledge that violations of the covenants and obligations of this License may cause the non-breaching party irreparable injury for which an adequate remedy at law may not be available. Therefore, the non-breaching party shall be entitled to seek all remedies that may be available under equity, including immediate injunctive relief, in addition to whatever remedies may be available at law.
4. SERVICES. All services provided by CyberSaint in connection with this License or the Platform Program Terms shall be performed as outlined in our Service Level Objectives and with the reasonable skill, care and diligence customary in the industry for such services. Service Level Objectives available upon request.
5. NO OTHER WARRANTIES.
5.1 THE LICENSED PRODUCT IS BEING PROVIDED “AS IS.” CYBERSAINT AND ITS SUPPLIERS DISCLAIM ALL OTHER WARRANTIES, CONDITIONS AND REPRESENTATIONS, EXPRESS, IMPLIED OR STATUTORY, INCLUDING THOSE RELATED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, ACCURACY OR COMPLETENESS OF RESULTS, CONFORMANCE WITH DESCRIPTION, AND NON-INFRINGEMENT. CYBERSAINT AND ITS SUPPLIERS SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES, CONDITIONS AND REPRESENTATIONS ARISING OUT OF COURSE OF DEALING, USAGE OR TRADE.
5.2 LIMITATION OF LIABILITY. IN NO EVENT WILL EITHER PARTY OR ITS SUPPLIERS BE LIABLE TO THE OTHER FOR DAMAGES IN EXCESS OF ANY FEES PAID BY CUSTOMER FOR THE LICENSE PROVIDED HEREUNDER OR ANY SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF USE, DATA, BUSINESS OR PROFITS, REVENUE, GOODWILL, ANTICIPATED SAVINGS) OR FOR THE COST OF PROCURING SUBSTITUTE PRODUCTS OR SERVICES ARISING OUT OF THIS LICENSE, WHETHER BASED UPON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), FAILURE OF A REMEDY TO ACCOMPLISH ITS PURPOSE, STRICT LIABILITY OR OTHERWISE, AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Customer acknowledges that CyberSaint would not be able to provide the Licensed Product without the limitations set forth in Section 5 herein. Customer may have other rights under applicable mandatory local laws. This License does not change Customer’s rights under applicable mandatory local laws if such laws do not permit it to do so.
6. INDEMNIFICATION FOR INFRINGEMENT:
6.1 CyberSaint shall defend (at its sole expense) Customer against claims brought against Customer by any third party alleging that Customer’s use of the Licensed product in accordance with the Terms and Conditions to which this License is attached and the Documentation, constitutes a direct infringement or misappropriation of a U.S. patent claim(s), copyright, or trade secret rights. Subject to Section 5.2, CyberSaint will pay damages finally awarded against Customer (or the amount of any settlement CyberSaint enters into) with respect to such claims, and will pay reasonable attorney’s fees incurred by Customer in participating in such defense at CyberSaint’s request. This obligation of CyberSaint shall not apply if the alleged infringement or misappropriation results from use of the Licensed Program in conjunction with any other software or service.
7. PAYMENT. Customer shall pay to CyberSaint the fees for the Platform Program, in the amount as set forth in the Platform Program Terms and Conditions to which this License is attached within thirty (30) days of receipt of invoice with respect thereto.
8. TERMINATION. Upon written notice and reasonable opportunity to cure, CyberSaint may terminate this License and the Platform Program at any time for material breach of the terms of this License by Customer.
9. GENERAL. Customer has no right to assign this License. The laws of the Commonwealth of Massachusetts shall govern this License. The Parties hereby agree that, with respect to any dispute relating to or arising from this Agreement, venue shall lie in any state or federal court located in Boston, Massachusetts which courts shall also be deemed to have subject matter jurisdiction concerning any matter relating to or arising from this Agreement, and you hereby agree to take no action which seeks to contest or object to the validity of such jurisdiction or venue.
10. As part of this Agreement, Customer grants CyberSaint a limited license to use Customer's logos and other materials to provide Services during the Term. In marketing its products and services, CyberSaint may also use Client’s name, logo, or service mark in promotional materials, press releases, and published case studies.
